Amenities & services
- Restaurant
- Room service
- 24-hour front desk
- Terrace
- Non-smoking rooms
- Laundry
- Dry cleaning
- Facilities for disabled guests
- Family rooms
- Ironing service
- Lift
- Express check-in/check-out
- Safety deposit box
- Tour desk
- Massage chair
- Fitness/spa locker rooms
- Gym
- Luggage storage
- Free WiFi
- Non-smoking throughout
- Air conditioning
- ATM/cash machine on site
- Concierge service
- Daily housekeeping
- Kid meals
- Kid-friendly buffet
- Security alarm
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
- Contactless check-in/check-out
Health & Cleanliness
- Use of cleaning chemicals that are effective against Coronavirus
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
- First aid kit available
- Physical distancing rules followed
- Mobile app for room service
- Screens or physical barriers placed between staff and guests in appropriate areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Breakfast takeaway containers
- Delivered food is securely covered
- Access to health care professionals
- Face masks for guests available
